Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol

Activation/Wireless Service problems/Windows Update not work
Sorry perhaps I should have posted all these in separate post.
Kol
"Kolin Tregaskes" wrote in message
Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message
Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message
Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Can anyone help?
Kol
"Kolin Tregaskes" wrote in message
Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
That's the problem with the upgrade scenario right now. The Upgrade Advisor is beta too. You probably should have removed Real Player and Zone Alarm especially before upgrading.
Can you connect to a router by ethernet cable and forget wireless until you get straightened out? How about through a desktop with ICS? How about a friend's house to at least get activated?
"Kolin Tregaskes" wrote in message
Can anyone help?
Kol
"Kolin Tregaskes" wrote in message Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
ICS never seems to work for me. I'll have to get out my 'bloody-long-lead' again and see if that helps. Thanks, Colin.
Kol
"Colin Barnhorst" wrote in message
That's the problem with the upgrade scenario right now. The Upgrade Advisor is beta too. You probably should have removed Real Player and Zone Alarm especially before upgrading.
Can you connect to a router by ethernet cable and forget wireless until you get straightened out? How about through a desktop with ICS? How about a friend's house to at least get activated?
"Kolin Tregaskes" wrote in message Can anyone help?
Kol
"Kolin Tregaskes" wrote in message Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Kolin-
When you boot up, can you search for smss.exe, and report back where all locations of the file are? As you described the steps to reaching your problem, it smells more like an infection (carried over from your XP machine) than a botched upgrade.
A while back, there was a trojan that distributed a fake smss.exe file that acted as a backdoor. It runs at startup. from the HKLM\software\microsoft\windows\currentversion\run in the registry (I'm not at my test machine so could someone else verify if this is still the same location in Vista for the autoruns?)
From XP, you could check by going to Start>Run>Msconfig and click on the startup tab....if smss.exe showed up here...it's the bad one.
The real smss.exe gets invoked from system processes. and it controls the starting of winlogon and crsmss.
-Ben "Kolin Tregaskes" wrote in message
Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Hi there,
I've been able to get Windows Update to work and got the latest updates installed. Once I rebooted I also got Vista activated. So thanks for everyone's help.
Kol
Kol Tregaskes mailto:kolngNOSPAMPLEASE@tregaskes.co.uk
ICS never seems to work for me. I'll have to get out my 'bloody-long-lead' again and see if that helps. Thanks, Colin.
Kol
"Colin Barnhorst" wrote in message
That's the problem with the upgrade scenario right now. The Upgrade Advisor is beta too. You probably should have removed Real Player and Zone Alarm especially before upgrading.
Can you connect to a router by ethernet cable and forget wireless until you get straightened out? How about through a desktop with ICS? How about a friend's house to at least get activated?
"Kolin Tregaskes" wrote in message
Can anyone help?
Kol
"Kolin Tregaskes" wrote in message
Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message
Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message
Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
You're welcome.
"Kol Tregaskes" wrote in message
Hi there,
I've been able to get Windows Update to work and got the latest updates installed. Once I rebooted I also got Vista activated. So thanks for everyone's help.
Kol
Kol Tregaskes mailto:kolngNOSPAMPLEASE@tregaskes.co.uk
ICS never seems to work for me. I'll have to get out my 'bloody-long-lead' again and see if that helps. Thanks, Colin.
Kol
"Colin Barnhorst" wrote in message
That's the problem with the upgrade scenario right now. The Upgrade Advisor is beta too. You probably should have removed Real Player and Zone Alarm especially before upgrading.
Can you connect to a router by ethernet cable and forget wireless until you get straightened out? How about through a desktop with ICS? How about a friend's house to at least get activated?
"Kolin Tregaskes" wrote in message
Can anyone help?
Kol
"Kolin Tregaskes" wrote in message
Upgrade, I currently don't have the capacity to do a clean install, though, yes I'm sure it's the best option.
Kol
"Colin Barnhorst" wrote in message
Did you do a clean installation or an upgrade?
"Kolin Tregaskes" wrote in message
Hello,
I've been able to get logged in (after disabling UAP to authenticate Vista - do I need to enable this now?). I find everytime I log in that the Windows Wireless Service is not running. So I go to manage network connections, right-click and select diagnose on the connection set-up for my wireless router (which I had to set-up manually). Once I have started the Wireless Service, when I select to activate Vista it tells me that a change has occurred in my license and I need to restart. This happens every time. If I try and activate Vista before I start up the Wireless Service then it tries to connect without an error, but then, of course, I have to start it up and then get the license error (so basically stuck in a loop). I also receive a license error: 0XC004D401.
I cannot update Windows Update either. RealPlayer and ZoneAlarm don't run or work and I canot update Windows Defender.
And I eventually receive an error telling me smss.exe has stopped and been closed.
Any ideas?
Kol
Windows Vista
User login
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